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Message from the CEO

07 Jun, 2017

Dear Business Partners,

A warm welcome to the month of June. Let me begin by honoring the memories of the victims of the June 3 2015 disaster. Our prayers are with the families and loved ones of the victims as we commemorate the second anniversary of this tragic disaster.

June marks the year half-way point and it is the period when most organizations and individuals will conduct a mid-year performance review and we at UMB will be doing the same.

At UMB, we have instituted a process of assessing and rewarding staff members who consistently demonstrate our corporate values of S.P.E.E.D., which stands for Speed, Passion, Excellence, Ethics and Diligence. A few days ago, I had the absolute pleasure of presiding over a ceremony to reward our 2017 First Quarter S.P.E.E.D. Champions.

Henry Asio of our Sakaman branch emerged as the 2017 First Quarter Back Office S.P.E.E.D. Champion while Samuel Karikari of our Koforidua branch took home the award for the 2017 First Quarter Front Office S.P.E.E.D. Champion. They both received a cash prize and a Samsung tablet among other prizes. This is our way of encouraging our staff members to live the values of UMB and to ultimately enhance the experience of our customers. 

As you are also aware, we launched the UMB PPP Incubator Centre in May to support the government’s One District, One Factory initiative and to provide assistance to other Public Private Partnership (PPP) projects. The creation of a stand-alone Centre clearly demonstrates that our decision to earmark $100 million in support of the One District, One Factory initiative is a well thought out strategic initiative. The numerous enquiries from individuals and businesses who are eager to engage with us on this project has convinced me that we can transform Ghana into an industrial giant.

I am also happy to inform you that we have added one more partner to our vast network of money transfer operators. Our customers can now conveniently receive money from South Africa at all UMB branches through Hello Paisa. UMB’s reputation as a “Remittance Centre” is unrivalled in Ghana and we will continue to expand our services to give our customers greater convenience.  

I believe that the coming months hold a lot of promise for UMB and our stakeholders and I encourage all businesses and individuals who are interested in the One District, One Factory initiative to get in touch with us.  I look forward to speaking with you. Thank you.  

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