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Message from the CEO

07 Aug, 2017

Dear Business Partners,

Last month we began our 45th anniversary celebrations and as we enter August, the celebrations will continue. I would like to begin by expressing my sincere gratitude to everyone who has contributed to the success of our bank, UMB. Our 45-year history is marked with many achievements and triumphs and we owe this storied and successful history to you, our cherished customers and dear partners.

We are excited to begin this month by sponsoring the 2017 Ghana Economic Forum. This year’s forum will address issues in agriculture, finance, energy, technology and trade and industry. I will join an esteemed group of finance professionals to discuss the topic of Building Stronger Banks for a Stronger Economy and I hope that you will attend the forum to gain valuable insight and information about the future of our economy.

In order to ensure the future success of UMB, we have a multi-tiered growth strategy. So in addition to our groundbreaking digital innovations, which we will reveal soon, this month, we are focusing on expanding our physical branches to those areas where we are underrepresented. Later this month, we will open our third UMB Centre for Businesses in Kasoa. Like the UMB Centres for Businesses in Kumasi and Madina, the Kasoa location is dedicated to serving the needs of our small and medium enterprise (SME) customers. Featuring special training to help grow your business to quick and easy credit applications, the UMB Centre for Businesses is our solution to strengthening and supporting the SME sector in Ghana. When we open later this month, I encourage those of you located in the Kasoa area, to visit our Kasoa UMB Centre for Businesses to take your business to the next level.

In addition to our expansion to Kasoa, we will also be opening a new branch in Tamale. This new branch is one of several that we have scheduled for the three Northern regions. Many of you have communicated to us that we need to expand further north and we are listening to you. Our Tamale branch will embody the UMB branch design in that it will be a beautiful and modern facility staffed with friendly and knowledgeable banking professionals eager to provide you with exceptional service.

As we open new branches, we are also committed to upgrading our older branches. Our Koforidua branch is undergoing renovations and the newly remodeled branch will be unveiled later this month. It was important for us to ensure that the UMB branch experience is consistent across our branch network and I trust that all of our customers in the Koforidua area will enjoy their new modern branch.

I wish you all a wonderful August and thank you for 45 years of continued patronage of our products and services.


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