Universal Merchant Bank delivers customer-focused banking services that are friendly, relevant, interesting, rewarding, intuitive and fun. Learn more

Message from the CEO

05 Jul, 2016

Dear Business Partners,

A warm welcome to the second half of 2016. For us at UMB, the first half of the year was quite remarkable. The introduction of a new core banking platform, the launch of new Bancassurance products, the launch of the UMB Salary Overdraft and Solar Loan are some of our most significant strategic initiatives for the first half of the year.

As we celebrate the end of Ramadan, let me wish my Muslim brothers and sisters Barka da Sallah. After a month of spiritual discipline and renewal, I pray that Allah will reward your dedication and grant you his blessings for this year and beyond.

As always I have some news and updates to share with you. Last month, I had the privilege of speaking at the China Ghana Economic and Trade Forum, which brought together Chinese and Ghanaian entrepreneurs to deliberate on ways of enhancing trade between China and Ghana. At the China Ghana Economic and Trade Forum I highlighted the exceptionally positive impact that Chinese businesses have had on the economy of Ghana. I also introduced UMB’s newest department, a department that is staffed with financial professionals who are fluent in Mandarin and who are dedicated to providing tailor-made products and services to Chinese businesses in Ghana.

This month, we have some very important announcements. We will be introducing three new VISA products that will enhance your purchasing capability and provide you with added convenience and security. The new products are the VISA Prepaid Card, the VISA Business Card for our SME and Corporate Customers, and the VISA Platinum Card for members of our Prominence Club. I hope that you will sign up for these great new products as soon as we launch.

The exceptional growth in mobile financial services means that as your banking partner, we have to constantly expand our services to serve you better. I am happy to inform you that we will be launching Airtel Money this month. This means that you will be able to do the following in all of our 28 branches.

·    Send money from your Airtel Money account to other Airtel money customers.

·    Send money from your Airtel Money account to people on other networks.

·    Receive money on your Airtel Money account.

As always, your feedback is very valuable to us, so please get in touch with UMB on any of our toll-free lines: MTN 0800-100880, Vodafone and Airtel 0800-10088 and all other lines 0302 633 988. You can also contact us on our social media platforms including Facebook, Twitter and LinkedIn or kindly use the feedback feature on our website.

Read archived messages