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Message from the CEO

05 Oct, 2016

Dear Business Partners,

A warm welcome to the month of October and to the last quarter of the year. As always, I have a lot of exciting updates to share with you.

On 24th September, 2016, we embarked on our annual Health Walk and also used the opportunity to raise funds to support the Princess Marie Louise Children’s Hospital. The health of our employees and our Business Partners is a top priority for us and so the annual health walk is aimed at raising awareness of the importance of exercising and healthy living. Over three hundred UMB staff from the Greater Accra and Koforidua branches of the bank were joined by some of the bank’s customers as well as staff from the Princess Marie Louise Children’s Hospital for an engaging day of exercise and fun. At the end of the walk, we made a donation of GHC 10,000 to the Princess Marie Louise Children’s Hospital to enhance their operations.

The first week of October is observed around the world as Global Customer Service Week and on this occasion I want to express our sincerest appreciation to you for choosing to do business with us. We value our partnership with you and we will continue to place your interests first.  

I am also elated to announce that this month, we will be inaugurating the first UMB Centre for Businesses in Kumasi, the Ashanti Regional capital. This innovative initiative elevates the provision of planned and custom made financial and non-financial services to SMEs above what currently prevails in the market.

While a lot of organizations provide services to SMEs, we at UMB have taken the bold step of setting up a dedicated operational infrastructure outside of our normal banking operations to cater exclusively to the SME sector.

In the coming months, we will open similar centres in other parts of the country and I am very hopeful that these centres will become benchmark for SME growth in Ghana and beyond.

Let me end by wishing you the very best for the month and for the last quarter of the year.

Yours sincerely,


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