In running a busines, one has enough to think about without worrying about the stability of the financial partner. We always need to feel confident that our bank will be there for us. The news that Merchant Bank has now been recapitalized is welcoming to us as we have banked with them and have every intention of working with them into the future given the relationship we have had with them.

Never has there been a bank whose first and only priority is the customer. We can only describe this experience as refreshing.

Business owners want to know their business is important to their bank, and great customer service is the key to that. Anytime we call Merchant Bank with a question or concern, we know we would get a prompt response, One of our major concerns was that if we saw a different face every time it would endanger trust, which is essential to business – bank relationship

However, as we have found out at Merchant Bank, faces do change but we always recognized the same professional, urgency, ethical and straight-down to business approach of all Merchant Bank relationship managers

As a local entrepreneur, the support we have received from Merchant bank is what has enabled us achieve this size with our business interests.
Good luck, we know you will grow many more local businesses.

We at Aviance put a high value to banking relationships. At the core of our business is an instant response to our banking needs.

Merchant Bank has delivered to us the most effective relationship, listening to our needs and expectations no matter how or what and giving us good and effective response. Anytime we call Merchant Bank with a question or concern, we know we would get a prompt response.

One of our major concerns was that if we saw a different face every time it would endanger trust, which is essential to business-bank relationship. However, as we have found out at Merchant Bank, faces do change but we always recognized the same professional, urgency, ethical and straight-down to business approach of all Merchant Bank relationship managers.

We have built a high level of confidence in this relationship, such that in spite of the age old adage of the risk in putting all your eggs in the same basket, we have no regrets we did and still continue to do that. We look fonrtrard to further stronger relationships with the “New Merchant Bank”.