Author: Elijah Armah

Dear Valued Partners,

Exciting things have been happening at UMB and I am happy to inform you that this is just the beginning.  We are working diligently to find new ways to better serve you.  Whether through our improved product offering, our committed Relationship Managers or our new Saturday banking hours, UMB is dedicated to ensuring that you have the best banking experience possible.

We recently added four new ATMs to our already vast ATM network and we are working on adding more.  Additionally, through substantial investment in our IT hardware, we now have full ATM up time.  This means that our reliable ATM network will provide you with 24/7 access to your funds.  We have ATMs at all of our 22 branches and at the following off-site locations: Spintex, Dansoman, IPS, and Palace Mall.

In the coming months, we will be implementing new measures to provide you with added convenience and increased access to our financial services.  Indeed, the future looks very bright at UMB and we look forward to serving you.

Sincerely yours,

Fellow Ghanaians, and business associates,

From today, the bank you used to know as Merchant Bank is no more.

We are now the Universal Merchant Bank. This does not imply that the good practices and achievements of the bank are gone. Rather it implies growth, new ideas, new and improved products.

As a proud parent trains a child to grow properly, and carry on the family name, so we will carry the torch that was lit when Merchant Bank was founded. We bring new experiences, new expertise, and freshness to the bank.

Welcome to tradition, welcome to freshness, welcome to Universal Merchant Bank.

As always, we put you first.