Awards & Recognition

In our over five decades of existence, the bank has accomplished many noteworthy feats, including:

  • 2022 Consumer Banking Award for Best Bank in Service Quality
  • 2022 Consumer Banking Award for 5 Star in Service Quality
  • 2022 Business Banking Awards for 5 Star in Customer Satisfaction
  • 2022 Consumer Banking Awards for Best Bank in Customer Satisfaction
  • 2020 Most Improved Bank in Best Use of Technology, 10th Ghana Information Technology and Telecom Awards
  • 2019 Ghana’s Best 50 for Customer Service Excellence, 8th Customer Service Awards
  • 2019 Best in Customer Service – Bank of the Year, 8th Customer Service Awards
  • 2019 Excellence in Procurement & Supply Chain of the Year: Banking (Silver), Ghana Procurement & Supply Chain Awards
  • 2019 Best Bank Award for Cyber Security Risk Management, Ghana Information Technology and Telecom Awards
  • 2019 Best Retail Bank Ghana, International Business Magazine Awards
  • 2018 Best Innovation in Retail Banking Ghana, International Banker
  • 2018 Best Bank Award for Cyber Security Risk Management, Ghana Information Technology and Telecom Awards
  • 2018 Corporate Bank of the Year (Ghana), Global Banking and Finance Awards
  • 2017 Best Bank Award for Cyber Security Risk Management, Ghana Information Technology and Telecom Awards
  • 2017 Corporate Bank of the Year (Ghana), Global Banking and Finance Awards
  • 2016 Brand Leadership Award, Brand Excellence Awards
  • 2016 Student Friendly Bank of the Year, Ghana Tertiary Awards
  • 2016 Gender Sensitivity in Branch Management Award, National Women in Finance Awards
  • 2015 Best Performing Bank MTN Mobile Money Month
  • 2006 Best Bank in Short and Long Term Financing, Ghana Banking Awards
  • 2005 Best Bank in Trade Financing and Advisory Services, Ghana Banking Awards
  • 2004 Best Bank in Customer Care, Ghana Banking Awards
  • 2003 Best Bank of the Year, Ghana Banking Awards
  • The establishment of a hire purchase and leasing business in Ghana
  • The promotion and formation of the first Discount House in Ghana
  • Handled the share issues of 8 out of 10 companies when there was no Stock Exchange in Ghana in the 1970’s
  • The initiation of the preparatory work in the establishment of the Ghana Stock Exchange (GSE)
  • The sponsorship and registration of about 50% of the companies on the Ghana Stock Exchange (GSE)
  • The arrangement and formation of the mortgage company currently known as HFC Bank Limited
  • Served as an advisory body in the acquisition of SSB Bank by Societe Generale
  • The merger of Ashanti Goldfields and Anglogold