Message from the CEO

May 7, 2015

Dear Business Partners,

We begin the month of May amidst an air of excitement and anticipation. We will be launching our new brand campaign this month and I look forward to sharing the details with you.

Our new campaign will highlight how important our customers are to us and how much we value your continued business. Indeed, at UMB, our core philosophy is embodied in our slogan, ‘you first’ and our new campaign will further emphasize our customer centric focus.

Hopefully, many of you have participated in our Happy Days Remittance Loyalty program. We are rewarding our loyal customers who continually receive money using our money transfer service with points that allow you to redeem great prizes. UMB has more money transfer operators than any bank in Ghana, with over 14 money transfer operators offered at any of our 28 banks nationwide. If you are receiving money from anywhere in the world, I invite you to receive your money at UMB and experience our convenient and expedient money transfer service.

In addition to our great Happy Days Remittance Loyalty program, you can now pay your AMA property rates and business operating permits at selected UMB branches within the AMA jurisdiction, namely Accra Main, Adabraka, Osu, Oxford Street, Ridge, SIA, NIA, Abossey Okai and Kaneshie branches. We will be adding more services to our payments and collections platform, so stay tuned-in for more information.

Lastly, we know how important it is for you to have access to your deposited funds as quickly as possible and for that reason, we have introduced UMB Express Cheque. UMB Express Cheque is our convenient and efficient cheque clearing service. If you present a cheque before 11am at any one of our branches, it will clear within the same day!

As you can see, there are many reasons to stop by and visit one of our branches. We look forward to serving you soon.

Yours truly,

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