Message from the CEO

April 1, 2019

Dear Business Partner,

A warm welcome to the start of second quarter of 2019.


At UMB, excellence is our hallmark and as such, the end of the first quarter is a significant period for us to do a self-introspection so that we will be able to improve on the mandate you have given us as a bank to continue to provide you with superior banking services and products.


Our commitment to our core values of Speed, Passion, Excellence, Ethics and Diligence (S.P.E.E.D.), social responsibility and firm corporate governance is part of our long rich history and it is central to how we conduct our business.


As I alluded to in my message last month, we made good on our partnership with the West African Examination Council last month to acknowledge and reward the top performing students in the 2018 WASSCE. Former student of Wesley Girls’ High School, Ms. Wilhermina Opoku was adjudged the overall best student in the 2018 WASSCE and as such UMB presented her with a full academic scholarship, a cash prize of US$1,000 and a brand new  laptop. Ms. Sarpong Brago Afrifa, former student of Yaa Asantewaa Girls Senior High School, and Imelda Naa Ayorkor Adjei, former student of Wesley Girls’ High School, who were adjudged the second overall best student and third overall best student respectively, also received brand new laptops from UMB.


UMB is deeply committed to the development of the youth and as such this educational scholarship is one of the several ways our Bank is contributing to national development, specifically in the education sector as well as offering brilliant students an opportunity to hone their talents and realise their desired dreams. Once again, we congratulate these remarkable young women for this great achievement and we wish them even greater success in the coming years.


As a bank we are committed to the total welfare and empowerment of our internal stakeholders, we marked the global celebration of women with a series of uplifting and fun packed activities for our female members of staff, which was led by our Director of Human Resource, Akwelley Bulley. I can assure you that with the many interventions, personal development plans and policies in place; we are working hard towards achieving a gender balanced working environment.


Our passion for prioritizing you and your needs is at the heart of our service delivery and that is why I am happy to share with you that, we have partnered with one of the world’s largest payment platforms, UnionPay International to offer you exciting and convenient payment options. In my next communication with you, I will shed more light on this exciting partnership and the benefits you stand to get by signing up for your very own UMB UnionPay card for your personal and business needs. On that exciting note, let me add that you can now use your MasterCard card on any UMB ATM nationwide.


As we gear up for the second quarter of the financial year, let me once again thank you for your business and I assure you that similar to successes we have chalked over the years, we are committed to an even more impressive performance as we look forward to  a new era of steady growth in the economy.


This month, we look forward to serving you with S.P.E.E.D.  and digitizing your experience with our innovative and convenient UMB SpeedApp.

Long live UMB!


Back to archived messages