Message from the CEO

May 1, 2019

Dear Business Partners,

Let me first of all congratulate all the hardworking men and women including our wonderful staff members as we celebrate the achievements of workers globally. Your hard work, commitment and dedication have helped to build nations including ours and we doff our hats to you as we join the millions around the world to say Ayekoo!


Sir Richard Branson famously said “if you take care of your workers, they’ll take care of your business” and we at UMB cannot overemphasize the truth in that statement as we truly believe that an enabling working environment will translate to excellent performance and results.  We are therefore totally committed to the development and success of our internal stakeholders (staff members) and it is on this fact that I share with you that aftermonths of careful planning and brainstorming of ideas on how to significantly improve on the knowledge base and skillset of our staff at every level of service at our bank, that we have successfully launched our internally structured learning and talent development hub, the UMB Academy.


We have a steady vision to be counted as the best if not amongst the best and as such the UMB Academy forms part of our strategy to greatly exceed the expectations of you our wonderful partner, by creating for you long-lasting value and equity in our brand. With our UMB Academy, staff members will receive tailored trainings based on their specific professional needs so that they can excel in their individual roles and provide our customers with world class service always.


I hereby use this opportunity to once again applaud the tireless effort of our Human Resource team and also to congratulate our Director of Human Resource, Ms. Akwelley Bulley-Kwakyi on her award as Best Achiever in Human Resources at the 5th Feminine Ghana Achievement Awards.


You our valued customer, are the reason why we are in business and it is in your best interest that we continue to prioritize your personal and organizational needs. Thank you for reposing trust in us as the bank of choice for all of your financial needs. We truly appreciate your business and we look forward to a much more financially rewarding partnership this month and beyond.


Happy New Month!


Back to archived messages