Message from the CEO

December 1, 2020

Welcome to the last lap of year 2020 and as we wind down our activities for the year, let me use this opportunity to wish my fellow citizens a peaceful election ahead of the December 7 polls and the very best festive Season.


As a digitally-focused Bank, we continue to invest heavily in enhancing our technological infrastructure and for this, we were recently recognised at the 10th edition of the 2020 Ghana Information Technology and Telecom Awards (GITTA). On the night, UMB scooped three awards in the categories “Most Improved Bank in Best Use of Technology”; “ICT-Driven CEO of the Year” and the “CIO of the Year”. With these industry awards, let me reiterate that we are committed to ensuring the safety of all our digital banking channels and your banking information as demonstrated in our PCI DSS and ISO 27001 certification.


That said, our focus as a Bank is to ensure that we provide you with flexible financial support to meet your everyday needs. For this, I am excited to share that you can now access our newly introduced UMB Asset Finance Scheme. With the UMB Asset Finance Scheme, salaried workers can now acquire electronic devices and other household appliances at unbelievably cool deals from Compu-Ghana, KAB-FAM, TCL and YilMoney and then spread the repayment over a 12-month period. That is not all, to give you an extra financial cushion especially in the festive season, let me remind you that you can still access up to GHS150,000 with the UMB Controller Loan for government workers at flexible terms and competitive pricing. For more details on these exciting offers, kindly reach out to your dedicated Relationship Manager or visit the nearest UMB branch to get started.


In other exciting news, our remittance customers also stand a chance of walking away with amazing rewards including shopping vouchers, airtime top-up and other exciting goodies in our UMB Happy Days Remittance Promo. Simply encourage your loved ones abroad to send you money through our over 13 remittance partners including Western Union, Vigo, UnityLink, RIA, Transfast, SmallWorld among others and receive it directly into your UMB account or at any of our 36 branches across the country. Please do not miss out on any of these exciting offers and remember that terms and conditions apply.


As your solid financial partner, I assure you that our doors are always open to discuss your needs so that together, we can tailor-make financial solutions to help you fulfil your dreams. On this note, I encourage you to continue making cashless payments using our suite of e-banking products including the UMB Visa and UnionPay debit cards and our convenient UMB SpeedApp. If you must visit our branch, I guarantee you that all our touchpoints including our banking halls strictly observe COVID-19 health and safety protocols and we encourage you to also do same.


Finally, from all of us at UMB, we wish you and your family a happy holiday season and we look forward to delighting your banking experience in the New Year.

God bless you and God bless Ghana!

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