Message from the CEO

February 8, 2021


Dear Business Partner,

Let me use this opportunity to first and foremost thank you for your business and loyalty to the UMB brand over the past four decades. I look forward to deepening our ties over the coming years as we conquer new territories together.

I am truly honoured and delighted to serve you as CEO of our great Bank, UMB. Thank you for welcoming me into this wonderful family. As an indigenous Ghanaian bank with a rich history of providing the best financial solutions, we have demonstrated our commitment and excellence in the establishment of many corporate entities that has positively shaped our country’s economy. With this proven record of accomplishment, we remain committed to delivering excellent service always, while leveraging on this strength to build a more resilient and digitized SME bank of choice for all. Our strategic focus will not change but rather consolidated to further give you unrivalled service.

I invite you to patronize any of our specialised services at our UMB Centre for Businesses, located in Kumasi (Ashtown), Madina and Kasoa to discuss your business idea, big or small. In addition, while we manage your business needs, allow us to take care of your personal financial needs with our tailor-made products and services designed for every stage in life – from the cradle to retirement.

I encourage you to continue to share your feedback with us to help us improve on our service delivery and to develop meaningful solutions for your specific financial objective, while sharing ideas on how to grow bigger together. We look forward to your visits in our offices and branches’ Please note that we have implemented stringent COVID-19 health and safety protocols across all our branches to keep you and our staff safe. However, I encourage you to take advantage of our different digital platforms to transact conveniently and safely from the comfort of your offices and homes.

Over the coming weeks, I hope to share with you the many exciting events happening on our calendar designed specifically with you in mind. Please continue to stay safe and keep trusting us with your financial decisions.


Back to archived messages