Message from the CEO

May 3, 2021

Dear Business Partner,

Welcome to May 2021. May has become a significant month for us all, on account of the May 1st workers day celebrations. In that regard, I want to take the opportunity to congratulate all the hardworking individuals who contribute to the socio-economic development of our great nation, Ghana. We at UMB send our best wishes to you, our valued customers and we promise to continue exceeding your expectations with our hard working and dedicated employees.

Our audited 2020 Financial Statements were recently published – and I am happy to share that we recorded a Profit after Tax of GHS23 million, an enormous leap from the previous year. Due to our prudent cost optimization strategies, we were able to reduce our Operating Expense by 15 percent year-on-year and increased our Customer Deposits by 24 percent – a demonstration of the confidence and trust you repose in us. Let me use this opportunity to thank you, our most important stakeholder for continued business throughout this turbulent period. Please click here of our Audited 2020 Financial Statements.

Recent economic trackers and data points continue to position Ghana as a leading global SME economy. Our strategic approach is to deepen our support to the SME sector by partnering with government agencies and development finance institutions even as we continue to provide more support for small and medium-sized businesses through our range of innovative products and services. We continually strive to ensure these are fit for purpose for SME’s.

The 4th Industrial Revolution continues to deepen in our societies and economy, and digitisation continues to permeate all aspects of life. As your future-fit bank, we are in-step with this evolution and continue to engineer our processes, products and services to enable our customers access a full digital UMB Bank. To this end, I encourage you to use our safe and secure e-banking platforms such as the UMB SpeedApp, internet banking and our vast ATM network.

Whether you are a small business owner, potential customer or a future employee, we look forward to connecting and working together to bring convenient banking to your doorsteps. If you have any feedback for us, you can call us on +233-(0)302-633-988 or on toll free 0800-100-880. You can also join our growing social media community on Facebook, Twitter, Instagram and LinkedIn @myumbbank to engage us get more updates from us.

Once more, let me wish you the very best of the month and thank you for trusting UMB with your business!


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